Frequently Asked Questions
General
What is Inboxes.net?
Inboxes.net is a platform that helps you manage your email infrastructure, improve deliverability, and gain valuable insights into your email campaigns.
Who can use Inboxes.net?
Any organization or individual looking to improve their email outreach, from small startups to large enterprises, can benefit from our services.
Features & Functionality
How does email warming work?
Our email warming feature gradually increases your sending volume and frequency to build a positive sender reputation. Over time, this improves inbox placement and reduces spam foldering.
What analytics are provided?
We provide real-time analytics on deliverability rates, open rates, engagement metrics, and more. You can use these insights to optimize your campaigns and improve performance over time.
Billing & Pricing
How do I upgrade or downgrade my plan?
You can change your plan at any time by visiting your account settings. Billing adjustments will be applied to your next billing cycle.
Do you offer refunds?
We do not offer refunds for unused subscription time. However, you can cancel anytime, and your subscription will remain active until the end of the billing period.
Support & Assistance
How can I contact support?
Our support team is available to assist you. Email Us to get in touch.
Do you offer onboarding assistance?
Yes, we provide onboarding resources and can schedule a walkthrough to help you get the most out of Inboxes.net.